Privacy Policy

Your privacy is important to us

1. Introduction

CS Empire ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website csempire.com and use our services.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact our customer service
  • Participate in promotions or surveys

This information may include:

  • Full name
  • Email address
  • Telephone number
  • Billing and shipping address
  • Payment information (we do not store complete credit card details)
  • Gaming platform usernames

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Pages visited and time spent on those pages
  • Referral sources
  • Product preferences and browsing patterns

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders for CS skins
  • Create and manage your account
  • Provide customer support and respond to inquiries
  • Send transactional emails and order updates
  • Send marketing communications (with your consent)
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Detect and prevent fraud and unauthorized access
  • Comply with legal obligations
  • Analyze usage patterns and trends

4. How We Share Your Information

We may share your information with the following parties:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, and customer service.

4.2 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions that may be of interest to you.

4.3 Legal Requirements

We may disclose your information where required by law or when we believe disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • Right to access: You have the right to request copies of your personal information.
  • Right to rectification: You have the right to request that we correct inaccurate information about you.
  • Right to erasure: You have the right to request that we delete your personal information in certain circumstances.
  • Right to restrict processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Right to data portability: You have the right to request that we transfer the personal information you have provided to us to another organization or directly to you.
  • Right to object: You have the right to object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at info@csempire.com.

6. Cookies Policy

6.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They allow us to recognize your device and store certain information about your preferences or past actions.

6.2 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

6.3 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect your experience of our website. For more information about cookies and how to disable them, you can visit www.allaboutcookies.org.

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your information receives an adequate level of protection in the countries in which we process it.

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CS Empire
Didžioji g. 66, Jonava LT-28583
Email: info@csempire.com
Phone: +681867626419

12. Effective Date

This Privacy Policy is effective as of October 15, 2023.